This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with AVIO and the Services, the choices you make, and the products and features you use. Click here to learn more.
We do not process sensitive personal information. Do we receive any information from third parties? We do not receive any information from third parties.
We may share information in specific situations and with specific categories of third parties. Click here to learn more.
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Click here to review the notice in full.
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What information do we collect?
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How do we process your information?
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When and with whom do we share your personal information?
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Do we use cookies and other tracking technologies?
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How long do we keep your information?
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How do we keep your information safe?
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What are your privacy rights?
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Controls for do-not-track features
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Do California residents have specific privacy rights?
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Do we make updates to this notice?
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How can you contact us about this notice?
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How can you review, update, or delete the data we collect from you?
Personal information you disclose to us.
In
Short: We collect personal information that you provide to
us.
We collect personal information that you
voluntarily provide to us when you register on the
Services, express an interest in obtaining information
about us or our products and Services, when you
participate in activities on the Services, or otherwise
when you contact us.
Personal Information
Provided by You. The personal information that we collect
depends on the context of your interactions with us and
the Services, the choices you make, and the products and
features you use. The personal information we collect may
include the following:
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Names
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Phone
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Numbers
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Email Addresses
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Mailing Addresses
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Usernames
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Passwords
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Billing Addresses
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Debit/Credit Card Numbers
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Sensitive Information. We do not process sensitive information.
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Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
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Information automatically collected
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In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
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The information we collect includes:
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Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
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Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
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Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
In Short: We process your information to provide, improve,
and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We
may also process your information for other purposes with
your consent.
We process your personal
information for a variety of reasons, depending on how you
interact with our Services, including:
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To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
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To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
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To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
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To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
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To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
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To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
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To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below).
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To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
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To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage.
In Short: We may share information in specific situations
described in this section and/or with the following
categories of third parties.
We process your personal
information for a variety of reasons, depending on how you
interact with our Services, including:
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Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
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Order Fulfillment Service Providers
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Product Engineering & Design Tools
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Testing Tools
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Payment Processors
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Cloud Computing Services
We also may need to share your personal information in the
following situations:
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
In Short: We may use cookies and other tracking
technologies to collect and store your information.
We
may use cookies and similar tracking technologies (like
web beacons and pixels) to access or store information.
Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our
Cookie Notice.
In Short: We keep your information for as long as
necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We
will only keep your personal information for as long as it
is necessary for the purposes set out in this privacy
notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us
keeping your personal information for longer than the
period of time in which users have an account with us.
When
we have no ongoing legitimate business need to process
your personal information, we will either delete or
anonymize such information, or, if this is not possible
(for example, because your personal information has been
stored in backup archives), then we will securely store
your personal information and isolate it from any further
processing until deletion is possible.
In Short: We aim to protect your personal information
through a system of organizational and technical security
measures.
We have implemented appropriate and
reasonable technical and organizational security measures
designed to protect the security of any personal
information we process. However, despite our safeguards
and efforts to secure your information, no electronic
transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able to
defeat our security and improperly collect, access, steal,
or modify your information. Although we will do our best
to protect your personal information, transmission of
personal information to and from our Services is at your
own risk. You should only access the Services within a
secure environment.
In Short: You may review, change, or terminate your
account at any time.
If you are located in the
EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to
complain to your local data protection supervisory
authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you are located in Switzerland, the contact details for
the data protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing
your consent: If we are relying on your consent to process
your personal information, which may be express and/or
implied consent depending on the applicable law, you have
the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by
using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will not
affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect
the processing of your personal information conducted in
reliance on lawful processing grounds other than
consent.
Opting out of marketing and
promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by
clicking on the unsubscribe link in the emails that we
send, or by contacting us using the details provided in
the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below. You will then be removed from the
marketing lists. However, we may still communicate with
you — for example, to send you service-related messages
that are necessary for the administration and use of your
account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you
can:
- Log in to your account settings and update
your user account.
Upon your request to
terminate your account, we will deactivate or delete your
account and information from our active databases.
However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookies and
similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose
to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services of
our Services. To opt out of interest-based advertising by
advertisers on our Services
visithttp://www.aboutads.info/choices/.
If you
have questions or comments about your privacy rights, you
may email us at
support@avio.com.
Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to
signal your privacy preference not to have data about your
online browsing activities monitored and collected. At
this stage no uniform technology standard for recognizing
and implementing DNT signals has been finalized. As such,
we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we
will inform you about that practice in a revised version
of this privacy notice.
In Short: Yes, if you are a resident of California, you
are granted specific rights regarding access to your
personal information.
California Civil Code
Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California
residents to request and obtain from us, once a year and
free of charge, information about categories of personal
information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of
all third parties with which we shared personal
information in the immediately preceding calendar year. If
you are a California resident and would like to make such
a request, please submit your request in writing to us
using the contact information provided below.
If
you are under 18 years of age, reside in California, and
have a registered account with Services, you have the
right to request removal of unwanted data that you
publicly post on the Services. To request removal of such
data, please contact us using the contact information
provided below and include the email address associated
with your account and a statement that you reside in
California. We will make sure the data is not publicly
displayed on the Services, but please be aware that the
data may not be completely or comprehensively removed from
all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a
"resident" as:
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(1) every individual who is in the State of California for other than a temporary or transitory purpose and
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(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as
"non-residents."
If this definition of
"resident" applies to you, we must adhere to
certain rights and obligations regarding your personal
information.
What categories of personal
information do we collect?
We have collected
the following categories of personal information in the
past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
| B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under California or federal law | Gender and date of birth | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
We may also collect other personal information outside of
these categories through instances where you interact with
us in person, online, or by phone or mail in the context
of:
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Receiving help through our customer support channels;
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Participation in customer surveys or contests; and
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Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More
information about our data collection and sharing
practices can be found in this privacy notice.
You
may contact us by email at support@vesyk.com, or by
referring to the contact details at the bottom of this
document.
If you are using an authorized agent
to exercise your right to opt out we may deny a request if
the authorized agent does not submit proof that they have
been validly authorized to act on your behalf.
Will
your information be shared with anyone else?
We
may disclose your personal information with our service
providers pursuant to a written contract between us and
each service provider. Each service provider is a
for-profit entity that processes the information on our
behalf.We may use your personal information for our own
business purposes, such as for undertaking internal
research for technological development and demonstration.
This is not considered to be "selling" of your
personal information.
AVIO LLC has not sold
any personal information to third parties for a business
or commercial purpose in the preceding twelve (12) months.
AVIO LLC has disclosed the following categories of
personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed
personal information for a business or commercial purpose
can be found under "WHEN AND WITH WHOM DO WE SHARE
YOUR PERSONAL INFORMATION?".
Your rights
with respect to your personal data
Right to request deletion of the data — Request to
delete
You can ask for the deletion of your personal information.
If you ask us to delete your personal information, we will
respect your request and delete your personal information,
subject to certain exceptions provided by law, such as
(but not limited to) the exercise by another consumer of
his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal
activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to
know:
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whether we collect and use your personal information;
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the categories of personal information that we collect;
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the categories of personal information that we collect;
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whether we sell your personal information to third parties;
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the categories of personal information that we sold or disclosed for a business purpose;
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the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
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the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to
provide or delete consumer information that is
de-identified in response to a consumer request or to
re-identify individual data to verify a consumer
request.
Right to Non-Discrimination for the Exercise of a
Consumer’s Privacy Rights
We will not discriminate against you if you exercise your
privacy rights.
Verification Process
Upon receiving your request, we will need to verify your
identity to determine you are the same person about whom
we have the information in our system. These verification
efforts require us to ask you to provide information so
that we can match it with information you have previously
provided us. For instance, depending on the type of
request you submit, we may ask you to provide certain
information so that we can match the information you
provide with the information we already have on file, or
we may contact you through a communication method (e.g.,
phone or email) that you have previously provided to us.
We may also use other verification methods as the
circumstances dictate.
We will only use
personal information provided in your request to verify
your identity or authority to make the request. To the
extent possible, we will avoid requesting additional
information from you for the purposes of verification.
However, if we cannot verify your identity from the
information already maintained by us, we may request that
you provide additional information for the purposes of
verifying your identity and for security or
fraud-prevention purposes. We will delete such
additionally provided information as soon as we finish
verifying you.
Other privacy rights
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You may object to the processing of your personal information.
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You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
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You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
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You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at
support@avio.com, or by referring to the contact details at the bottom of
this document. If you have a complaint about how we handle
your data, we would like to hear from you.
In Short: Yes, we will update this notice as necessary to
stay compliant with relevant laws.
We may
update this privacy notice from time to time. The updated
version will be indicated by an updated
"Revised" date and the updated version will be
effective as soon as it is accessible. If we make material
changes to this privacy notice, we may notify you either
by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of
how we are protecting your information.
In Short: Yes, we will update this notice as necessary to
stay compliant with relevant laws.
If you have
questions or comments about this notice, you may email us
at
support@avio.com
or by post to:
AVIO LLC
1171 N Fiesta
Blvd
Ste. 4
Gilbert, AZ 85233
United
States
Based on the applicable laws of your country, you may have
the right to request access to the personal information we
collect from you, change that information, or delete it.
To request to review, update, or delete your personal
information, please submit a request form by
clicking here.